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For customers who are deaf, hard of hearing, deaf/blind or have speech disabilities which require accommodation:

(TTY) / ASCII: (800) 877-8339,  Voice: (866) 377-8642   
Video Relay Service (VRS): (877) 709-5798

National visa center contact information

Phone (for immigrant visa inquiries only):  
(603) 334-0700. Customer Service Representatives can speak with you Monday through Friday from 7:00 a.m. to 12:00 midnight EST, excluding holidays.

Phone (for nonimmigrant visa inquiries only):  
(603) 334-0888. Customer Service Representatives can speak with you Monday through Friday from 7:00 a.m. to 12:00 midnight EST, excluding holidays.

retrieve i-94 arrival/departure record

uscis military hotline

USCIS has established a toll-free military help line, 1-877-CIS-4MIL (1-877-247-4645), exclusively for members of the military and their families. USCIS customer service specialists are available to answer calls Monday through Friday from 8 a.m. until 4:00 p.m. (CST), excluding federal holidays.

SERVICE CENTER EMAIL ADDRESSES

California Service Center: csc-ncsc-followup@uscis.dhs.gov

Vermont Service Center: vsc.ncscfollowup@uscis.dhs.gov

 

Nebraska Service Center: NSCFollowup.NCSC@uscis.dhs.gov

 

Potomac Service Center: psc.ncscfollowup@uscis.dhs.gov

 

Texas Service Center: tsc.ncscfollowup@uscis.dhs.gov

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